TouchID need to be relaunched multiple times

mickael
mickael
Community Member

I don't know if this is a problem related to 1password or MacOS, but the touchID prompt need to be displayed multiple times before the fingerprint is read.

Any idea of what I can do to improve that ?

This broke scripts that use SSH / secrets.

Thanks,


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Comments

  • mickael
    mickael
    Community Member

    Bump of this issue.

    It is not only related to SSH auth.

    I also encounter the issue, when I run script with call to op cli, for example through a raycast extension.

    This drives me crazy to relaunch 2 - 3 times in a row the selection of the secret, to have a working TouchID prompt.

    How can I troubleshoot that issue ??

  • mickael
    mickael
    Community Member

    This issue drives me crazy.

    Any idea why the touch ID is not active despite having the prompt ?

    Is it possible to have at least a kind of retry button ?

    This broke some scripts and this causes lot of troubles to overcome the issues generated.

    Here is the log displayed in the ssh command:

    sign_and_send_pubkey: signing failed for RSA "/Users/mickaelperrin/.ssh/id_rsa.from_....pub" from agent: communication with agent failed

  • mickael
    mickael
    Community Member
    edited October 7

    So after months of struggling with that issue and having the 1Password team doing their best to help but unable to reproduce, I finally found a possible origin.

    I am using yabai https://github.com/koekeishiya/yabai a tiling window manager for MacOS and have a specific rule for 1Password:

    yabai -m rule --add app="^1Password" title!="^Accès rapide" manage=off sub-layer=above grid=6:4:1:1:2:4 display=$CENTRAL_MONITOR sticky=on

    Deactivating yabai or this rule seems to resolve the issue.

    Thanks for the support, and sorry for taking the teams’ time with that personal issue.