[Bug report] Unable to deauthorize device from iOS app
On the iOS version of the 1Password app, I can’t successfully deauthorize devices on iOS (after selecting ”Deauthorize”, I get the “Deauthorize failed” message).
I tried this multiple times, also after uninstalling the app and restarting the device.
The deauthorization is successful on the Mac version of the app.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
Comments
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Hi @Luca01 - I'm sorry to hear about this. Have you updated to the latest version of 1Password for iOS? 8.10.30 includes a fix for an issue that caused this behaviour.
If you're already up to date or if updating doesn't help, there might be something else going on. Troubleshooting might require us to discuss some account-specific information, so I'd like to ask you to send an email to
support+forum@1password.com.With your email please include:
- A link to this thread:
https://1password.community/discussion/145396/bug-report-unable-to-deauthorize-device-from-ios-app#latest - Your forum username:
Luca01
ref: dev/core/core#28172
0 - A link to this thread:
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Yes, I've just updated to the latest version of the app and now I was able to deauthorize another device from it. Glad it has been fixed, and thanks for your reply!
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