1Password causes my site not to load

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  • uooq
    uooq
    Community Member
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    I'm pretty sure this isn't just an annoying error spam-- this timeout is causing our own app to fail to load in production sometimes... is there any workaround for that? Can we mark something in our app to block the plugin from trying to load?

  • Dave_1P
    Dave_1P
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    Hello @uooq! 👋

    I'm sorry that your app isn't loading, I've split your post into a new thread since the "Retrieving "b5x-stateful-inline-icon" flag errored: timed out - falling back" message may just be a red herring here. Can you tell me a little more about the issue that you're running into?

    1. You mentioned an app, is this a web app in the browser or are you referring to an actual app running on your device? Are you able to share the name of the app or website?
    2. When did the issue start? And what browser(s) are you seeing the issue in?
    3. If you turn off the 1Password extension then does the issue stop occurring?

    I look forward to hearing from you.

    -Dave