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Forum Discussion
Why can't I download attachment inside of a saved password?!?
I was very scared when I opened an saved software key with an attachment via 1p chrome browser and then I get an error "download failed". This scared the crap out of me as this should be impossible.
I calm down and then proceed to open up 1password.com to see if I can download this saved item there. I see this text in the item "This item has an unsupported field"
hmmmmmm
So then I try to preview the new look. and in the new look preview mode, I visit the item in question and then I am able to download the attachment.
So this is definetely a bug. which scared me a lot because I thought that I wouldn't be able to downoad the file.
Why did I have to do all of this to download something that should have been downloadable from the beginning.
1Password Version: 22200104, on STABLE channel
Extension Version: 2.22.1
OS Version: win10 LTSC 2021
Browser: Chrome 123.0.6312.86
1 Reply
- 1P_Dave
Moderator
Hello 4EverMaAT! 👋
I'm sorry that you weren't able to download a file attachment using 1Password in the browser. So that I can investigate this further, I'd like to ask you to send in a console log when reproducing the issue again:
Attach the file to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/145420/why-cant-i-download-attachment-inside-of-a-saved-password
- Your forum username: 4EverMaAT
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
