Too many requests access blocked

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tomaskabrt
tomaskabrt
Community Member
edited April 23 in Business and Teams

Hello 1Password,
some of our users are experiencing issues with getting to their 1password account. I created a support ticket by sending an email to businesssupport@1password.com, but I do not have any response. I didn't even get automated reply with a ticket number. This is hindering our operational capabilities as the user cannot get to the secrets! How can I get any movement with the issue?
BR


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • tomaskabrt
    tomaskabrt
    Community Member
    Options

    Can we escalate this issue! This is impacting our company!

  • ag_tommy
    Options

    @tomaskbrt

    To protect your privacy and security, we're unable to assist with account-specific questions here on the 1Password Support Community. You did the correct thing submitting the support request. One of the team will be with you as soon as possible.

This discussion has been closed.