Force 1Password to pop up on specific pages

jackmagic
jackmagic
Community Member
in 1Password in the Browser

There are some authentication flows where 1Password does not pop up in. Specifically, in an enterprise SSO flow where the form only collects email before determining if a password or other form of authentication is required.

For example, I am trying to figure out how to force 1P to pop up on this page: https://identity.flatfile.com/oauth/account/login

I want it to prompt me for one of the emails I have saved for this domain. I have the https://identity.flatfile.com site saved in the logic, but that doesn't work. I was wondering if perhaps the field itself is not tagged as an email field, and if so, could I make it so 1P detects it as such?

1Password Version: 8.10
Extension Version: 2.23.3
OS Version: MacOS
Browser: Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @jackmagic! 👋

    I'm sorry that 1Password isn't filling your email address into the site in question. I just tested the website on my end and it looks like 1Password is properly detecting and filling into the field in question when I click into the field and then click on the suggestion:

    image

    Could you try the following:

    1. Go to the website's login page.
    2. Manually type in your email address but don't submit it.
    3. Right-click on the 1Password icon in your browser's toolbar and click Save Login.
    4. In the prompt that appear choose to save a New Login, don't update your existing login.
    5. Fill the new login.

    Let me know if that works. 🙂

    -Dave

  • jackmagic
    jackmagic
    Community Member

    I have tested it a few times now. There are some cases where it works, and some where it doesn't. I can't figure out the pattern yet. Is it possible that it's related to the field being auto focused on page load and 1P not loading without the click event? I can't quite reproduce it, though if I refresh or open in a new tab, it will work then.

  • Dave_1P
    Dave_1P
    edited May 14

    @jackmagic

    I'm sorry that the experience is inconsistent. If you're able to, I'd like to ask you to send in a console log when reproducing the issue so that I can investigate further:

    Attach the file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

This discussion has been closed.