Invitation not found when using the Sign-up link

LeandroL
LeandroL
Community Member
edited May 9 in Business and Teams

Users are receiving the email, when they try to activate the account we see this error.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. We cannot access account details in the community. We'll likely need to look at those to better assist you.

    Include the following:

    Your user name here in the forum. LeandroL
    A link to this topic. https://1password.community/discussion/145708/invitation-not-found-when-using-the-sign-up-link#latest

    This will help us connect the dots as they say.

  • LeandroL
    LeandroL
    Community Member

    Done email sent, thanks Ag!

  • ag_tommy
    ag_tommy

    You're most welcome.

This discussion has been closed.