Sync not working between devices.

Janedoe914
Janedoe914
Community Member
edited May 14 in Mac

I'm experiencing difficulties with my 1Password. I own a MacBook Air, iPad, and iPhone. However, not all my passwords are syncing across devices as they did before. When I input a password on my MacBook Air, it used to automatically appear on my iPhone and other Mac devices with 1Password installed. Despite sending several emails, I haven't received any response. It's disappointing that the service hasn't met my expectations, especially considering the high membership fee I pay annually.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @Janedoe914! 👋

    I'm sorry that you're not seeing the same items on all of your devices. I see that my colleagues sent you a reply earlier today and that they're currently reviewing the information that you sent in. You'll receive another email from my colleagues as soon as possible, keep an eye on your inbox.

    To avoid having the same conversation in two places at once, I'm closing this thread.

    -Dave

    ref: JRI-45632-842

This discussion has been closed.