cannot edit/delete valut

floralia
floralia
Community Member
edited May 14 in Business and Teams

I created a new vault from a windows app (named it "test"), and it was possible to see the edit menu on right-click.
I went to my browser and edited the permission settings for the "test" vault.
After that, I was no longer able to edit ”test” vault, the gear icon disappeared from my browser, and a message appeared in the app saying that I couldn't edit the vault.
I would like to edit or delete that vault, but how can I do that?
As a side note, I am using a corporate account.

1Password Version: 8.10.16
Extension Version: Not Provided
OS Version: windows 11
Browser: edge

Comments

  • ag_tommy
    ag_tommy
    edited May 15

    @floralia

    If your account type no longer has access to the vault it may be that you'll need to have an admin grant you the needed access rights to manage the vault.

  • floralia
    floralia
    Community Member

    Hello @ag_tommy , thank you for answering my question.
    I understood that I should contact my company's 1password administrator to resolve it.
    I will try contacting them.

  • ag_tommy
    ag_tommy

    It seems to be a fairly common request (fix permissions). If they have trouble please ask them to email us and we can help. :) We do not have access to specifics here in the community and email would be the best path forward.