Autofill not working for certain apps

System
System
edited May 15 in iOS
This discussion was created from comments split from: Auto Fill not triggering for some apps.

Comments

  • Amazme1
    Amazme1
    Community Member

    FACT: Autofill not working for some apps even when autofill is turned on under settings.

  • Dave_1P
    Dave_1P

    Hello @Amazme1! 👋

    I'm sorry that AutoFill isn't working for certain apps. Can you tell me more about the issue that you're running into? When you tap on the username or password field in one of these apps do you see "Passwords" appear above your keyboard?

    If you do then what happens when you tap on the "Passwords" prompt (it might look like a key icon), are you then able to search for and select the appropriate login to fill into the app?

    I look forward to hearing from you.

    -Dave

  • Amazme1
    Amazme1
    Community Member

    Your support staff have almost ten emails from me. I have to manually copy and fill.

  • ag_tommy
    ag_tommy
    edited May 15

    If you have an ongoing support request I'd recommend continuing the conversation with them. In all likelihood the app does not support Apple's associated domains. That's the most common reason we see for such failure. The email team will be better equipped to help you check these. I'm closing this discussion to prevent duplication of efforts. We look forward to helping you continue the search for a cause via email.

    ref: LJN-29549-152

This discussion has been closed.