MacOS Chrome Extension stops having any entries

somewhereover

This has started recently. But the Chrome Extension every once in a while stops showing any entries. So it is completely empty. And this last time after I opened it a second time, it just showed a spinner.

Disabling the extension and re-enabling it fixes the problem.

I have two different vaults in the extension, which is also new, so there may be a correlation, but I think the extension updated recently and I think this started after that.

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1Password Version: 8.10.30
Extension Version: 2.23.3
OS Version: macOS 14.4.1
Browser: Chrome

Dave_1P

Hello @somewhereover! 👋

I'm sorry that 1Password in the browser isn't opening correctly. The next time that the issue occurs I'd like to ask you to send in both a screenshot and a console log that is generated while the issue is occurring:

• Save a console log for 1Password in your browser

Attach the file to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/145816/macos-chrome-extension-stops-having-any-entries#latest
• Your forum username: somewhereover
• A screenshot of the issue.
• Please do not post the console log to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave