1Password for Safari shows "We couldn't find anything" for Intuit Credit Karma

System
edited May 21 in iOS
This discussion was created from comments split from: 1Password AutoFill isn't working.

Comments

  • b1b2b3b4b5b6b7b8b9b0
    b1b2b3b4b5b6b7b8b9b0
    Community Member

    Hello,
    I am having the exact same issue. I checked my 1Password account in both the browser and the app and all of my passwords and information are there. I also have the login website address loaded for every password but even when I try to click on "open and fill" I still get the message "We couldn't find anything". I'm attached a screenshot to show exactly what comes up.

  • Dave_1P
    edited May 21

    Hello @b1b2b3b4b5b6b7b8b9b0! 👋

    I'm sorry that 1Password for Safari isn't suggesting a login for Intuit Credit Karma. So that I can better understand the situation can you tell me the following:

    1. What is the website address of the page in your screenshot? You can copy it from Safari's address bar and paste it in your reply.
    2. When you open the 1Password app and search for your login, what website address is listed in 1Password?

    I look forward to hearing from you. 🙂

    -Dave

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