Unable to scan QR code from the Microsoft website

System
System
in Mac
This discussion was created from comments split from: QR code scanning isn't functioning in 1Password for Mac.

Comments

  • martinrobson
    martinrobson
    Community Member
    edited May 23

    I was able to solve the issue. When you get your authenticator code from MS (maybe others) for MFA you need to select "I want to use a different authenticator app". Select that and the QR code works.

    The MS Authenticator QR code by default does not work on 1pass8 and Mac M3.

  • Dave_1P
    Dave_1P

    Hello @martinrobson! 👋

    I've split your post into a new thread since the issue being discussed in the other thread is different. 🙂

    I'm glad that you were able to save your one-time password for two-factor authentication for your Microsoft account in 1Password. Thanks for sharing the solution that worked for you.

    -Dave

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