Possible to advise Microsoft to turn off "OK" prompt with Windows Hello face recognition?

darrinlin
darrinlin
Community Member

I know there have been a number of past discussions about this before but this is really annoying because on every other device I use 1password, it's just a single step for verification -> autofill. On Windows Hello with face recognition, it is two steps. Doesn't sound like much but it's a significant difference when you consider it's literally doubling the amount of user interaction per auth.

I know that this is out of your control at 1password, and we are advised to send this feedback to Microsoft. But as consumers, it feels like giving feedback to Microsoft is fruitless and they don't listen to us unless it's an extreme case which I don't think this is.

In addition to users sending feedback to Microsoft, could security experts at 1password also help us advise Microsoft that the requirement to click on "OK" to use Windows Hello face recognition is not useful nor does it actually add any security to the device? I understand they don't want to accidentally trigger auth but since Windows Hello can be configured to require eye contact, I don't think this is an issue. At the very minimum be up to the consumer or security teams to choose whether they want a secondary "OK" step or not.


1Password Version: 8.10.33
Extension Version: 2.24.2
OS Version: Windows 11
Browser: Arc

Comments

  • JohnInCA
    JohnInCA
    Community Member

    I, too, have been living with the annoyance that @darrinlin describes, and I agree that it would be helpful if 1Password could work with Microsoft to modify how Windows Hello works. Thanks.