Banking security code autofill

hoodmights0i
hoodmights0i
Community Member
in 1Password in the Browser

This is an issue I've experienced with banking sites in the past, and I'm wondering if there's a workaround.

When autofilling my login password for https://bank.co-operativebank.co.uk/, 1Password also (usually) enters my entire security code in the 1st digit field.

I'm not expecting 1Password to correctly fill the requested digits of the security code (great as that would be!), but I would like to autofill the password and not the security code, while still storing the concealed security code in the 1Password login item. I've tried storing the security code as text or in the item notes, but these are not concealed.

1Password Version: 8.10.33
Extension Version: 2.23.3
OS Version: Windows 22H2 19045.4412
Browser: Edge 125.0.2535.67

Comments

  • EvonG1P
    EvonG1P

    Hello @hoodmights0i, thank you for writing in.

    I'd suggest creating multiple custom fields in your Login item and separating each Security code into different fields. Here's how:

    1. Open and unlock 1Password.
    2. Locate your Login item and click "Edit".
    3. Click "+ add more" select "password" and then change the "password" title to "1st". Enter the first Security code below the title.
    4. Repeat step 4 for the remainder of the boxes and then remove the original Security code field.
    5. Click "Save".

    Here's a screenshot for reference:

    After that, try to autofill using 1Password in the browser.

    I hope that helps. Let me know how that goes or if you have any questions along the way.

    -Evon

  • hoodmights0i
    hoodmights0i
    Community Member

    Thanks Evon, that's a great suggestion! It's unfortunately not working for the 1st field, despite having created a custom field with that name, containing only the single digit, and having removed the original Security code field. Autofill appears to be populating that field with one of the (many) other passwords in the item.

  • EvonG1P
    EvonG1P

    Thanks for giving that a try @hoodmights0i.

    I did some further testing on my end, and the additional fields you have in the Login item aren't causing the issue. From my testing, it looks like the username field is being auto-filled in the first box. Here's a screenshot for reference on how I found that:

    Updating the existing Login item on that page is changing the username instead of creating an additional field.

    Could you create another custom field labelled "username", enter your username below it and then delete the top "username" field? Here's what that looks like:

    Let me know how that goes.

    -Evon

  • hoodmights0i
    hoodmights0i
    Community Member

    Great, that worked - thanks Evon. Clearly some issues with that site!

    If possible, I do think built-in 1Password compatibility for these kinds of passcodes, from which random single characters are requested, would be a helpful addition. They're not uncommon, especially in online banking.

    Thanks again for all your help!

  • EvonG1P
    EvonG1P

    @hoodmights0i,

    You're very welcome. I'm glad to hear that worked. I've shared your feedback with our team regarding specific websites like this. I hope that helps!

    Let me know if there's anything else I can help you with.

    -Evon

    ref: PB-40325564