Any update for "Failure to fill on FastSpring store pages"?

krishen
krishen
Community Member
edited May 29 in 1Password in the Browser

Hi there! Was wondering if anyone knew of any update for this issue?
https://1password.community/discussion/124532/failure-to-fill-on-fastspring-store-pages?utm_source=community-search&utm_medium=organic-search&utm_term=fastspring

The workaround (clicking credit information from the menubar dropdown icon) does work for me, so that's good. Page I was trying to autofill with credit card info was this one:

https://barebones.onfastspring.com/sku15ac39203bc2

Dropdown would appear, but no items were clickable in the resultant menu.


1Password Version: 1Password for Mac 8.10.33 (81033001)
Extension Version: 2.23.3
OS Version: macOS 14.5
Browser: Safari 17.5 (19618.2.12.11.6)

Comments

  • Hello @krishen, thank you for writing in. I'm sorry about the issue you're running into with 1Password in the browser.

    The focus trap issue (#1088) mentioned in the older forum thread has since been fixed -> 1Password in the browser Releases. Additionally after some further investigation from our development team, the website reported in that forum thread is not related to focus traps and remains a separate open issue.

    I tested the website you shared, and I was able to recreate the same problem as you reported. I created a separate issue for our development team to investigate the autofill issue on https://barebones.onfastspring.com.

    In the meantime, I recommend using the 1Password extension pop-over to autofill the credit card information. I'm sorry for the inconvenience.

    Let me know if you have any questions.

    -Evon

    ref: dev/core/core#30071

  • krishen
    krishen
    Community Member

    Hi Evon! Thank you for the detailed update, really appreciate it!

  • No problem at all @krishen! I'm happy to help. 🙂

    -Evon