MDM settings for biometrics on iOS

System · May 31

This discussion was created from comments split from: iOS Autofill Face/Touch ID unlock does not work when MDM settings are applied.

JoeRo · May 27

Hi Team,

I've run into a similar problem with those two keys. I'm looking to restrict the TouchID and FaceID unlocks. I've set the following macApp preferences using Jamf.

<dict>
    <key>security.authenticatedUnlock.appleFaceID</key>
    <false/>
    <key>security.authenticatedUnlock.appleTouchId</key>
    <false/>
</dict>

Did the OP get this working? Is there an issue with iOS app and these keys?

JoeRo · May 27

Hi Team,

I've run into a problem with those two keys from this page, https://support.1password.com/mobile-device-management/. I'm looking to restrict the TouchID and FaceID unlocks. I've set the following macApp preferences using Jamf.

<dict>
    <key>security.authenticatedUnlock.appleFaceID</key>
    <false/>
    <key>security.authenticatedUnlock.appleTouchId</key>
    <false/>
</dict>

Are these keys working? Do you see something I missed?

I saw another post about this problem as well.

Thanks,
Joe

1Password Version: 8.10.32
Extension Version: 81032050
OS Version: iOS 17.4.1
Browser: Not Provided

JoeRo · May 29

Hi Team,

Looking to get some support with the following two keys from this page, https://support.1password.com/mobile-device-management/ .

I'm looking to restrict the TouchID and FaceID unlocks. I've set the following macApp preferences using Jamf.

<dict>
    <key>security.authenticatedUnlock.appleFaceID</key>
    <false/>
    <key>security.authenticatedUnlock.appleTouchId</key>
    <false/>
</dict>

Are you able to replicate this issue? Or do you see something that is incorrect in my process?

I've tried removing / reinstalling the app after the settings are applied to the mobile device App. Within the mobile app, I'm navigating to settings > Security > under Unlock, i still see the options to use Face ID.

Ideally I would also like to lock down the passcode feature as well, so that only the 1Password Account password can be used

Thanks.

1Password Version: 8.10.32
Extension Version: 81032050
OS Version: iOS 17.5.1
Browser: Not Provided

Dave_1P · May 31

Hello @JoeRo! 👋

I'm sorry that MDM settings for biometric unlock aren't working on your end. I see that you've opened a support ticket via email with our team, please continue the conversation there.

To prevent having the same conversation in two places at once, I'm closing this thread.

-Dave

ref: HMC-73941-349

MDM settings for biometrics on iOS

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