New Item view pops up again after adding an item

xkww3n1

Thank you for clarifying. I suspect that you might be running into a known issue that our development team is currently testing a fix for in the latest beta version of 1Password for iOS. If the issue occurs again, then I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/146060/new-item-view-pops-up-again-after-adding-an-item
• Your forum username: xkww3n
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#28720

1P_Dave
With the prompt you said displayed, the window used for filling item information will show up again, which is the actual unexpected behavior I've mentioned.

xkww3n1

Thank you for posting those steps. When I create a new item I see a notification banner appear at the bottom of the screen that says "Item created in [vault name]" with a blue view button. Is this the prompt that you're referring to? This notification, which is normal, should appear immediately after creating a new item and then disappear after a few seconds.

If this isn't the prompt that's appearing then let me know if the issue comes back and if you can take a screenshot so that I can investigate further. 🙂

-Dave

Hi 1P_Dave,
I can't reproduce this bug now, it seems that if I restart 1Password app, this unexpected behavior will disappear for a short time. Here are the steps to reproduce:

1. Open 1Password app
2. Press Plus button
3. Select a category
4. A window (view) pops up, I call it "New Item view", this is expected
5. Enter some info
6. Press Done button
7. The New Item view disappears for a short time, then pops up again with "Item saved in ..." prompt. This is unexpected.

I hope you can understand my explanation.

Hello xkww3n1! 👋

I'm sorry that you're seeing 1Password show an unexpected prompt after saving an item. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

• Take a screenshot on your iPhone

I look forward to hearing from you. 🙂

-Dave