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Received an email about Anchorfree

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ifarish
ifarish
Community Member

I received an email titled "We have an update about your 1Password account" attached the screenshot. Wondering if this is legit and why am I receiving it.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • kysen
    kysen
    Community Member
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    Received the same thing. Cannot work out if it’s a scam!

  • ag_tommy
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    @ifarish @kysen

    The email was sent out by 1Password regarding users who previously used Pango (Anchorfree). I'd recommend talking with our email support team as we're unable to discuss account specifics here in the community. Please email our support team as soon as possible to avoid any delays.

    Send us an email to support@1password.com from your account's registered email address, so we can continue the conversation there?

  • kysen
    kysen
    Community Member
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    I have no idea what Pango or Anchorfree is, so its certainly not a product we have used with yourselves. We signed up directly on your site for about 5 or so users. I have emailed in as per your instructions and referenced this thread.

  • ifarish
    ifarish
    Community Member
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    @ag_tommy mailed, thanks for the response. As @kysen said never used Anchorfree

  • ag_tommy
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    Thanks folks. The email team will help sort the issue out. I apologize in advance for any error if one exists.

  • ag_tommy
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    Hey folks,

    It looks like some of you may have received this message in error. If you feel that is the case please let us know by contacting my colleagues in email support.