Why won’t iPad generate new passwords

yankee
yankee
Community Member
edited June 4 in iOS

I’ve had 1Password on my iPad, Mac and iPhone for years. All the sudden, I can’t generate or change passwords in the iPad app. It’s either user error or a problem with the app. I’m using 8 and the latest rev. When I create or try to change a password, nothing happens. I can edit an existing password, but the password generator seems to have gone south. Hope someone can help. Thanks.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @yankee! 👋

    I'm sorry that you're unable to generate new passwords in 1Password on your iPad. I see that you've also reached out via email to our support team and one of my colleagues will send you a reply as soon as possible. Please continue the conversation there.

    To prevent having the same conversation in two places at once, I've closed this thread.

    -Dave

    ref: XBM-86233-767

This discussion has been closed.