Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

jimmygadget's avatar
jimmygadget
New Contributor
9 months ago

FireFox Extension Unable Install Error = "An unexpected error occurred during installation."

Getting the following error trying to install on a new MacBook and brand Firefox install... old Mac/firefox still works. Any advice?

1Password Version: 1Password for Mac 8.10.33 (81033001)
Extension Version: 2.24.2
OS Version: 14.5 (23F79)
Browser: Firefox 126.0.1 (64-bit)

browser extension
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    9 months ago

    Hello jimmygadget! 👋

    I'm sorry that you're unable to install 1Password in Firefox. Are you able to install any other extensions? Is the issue only limited to installing 1Password?

    I look forward to hearing from you.

    -Dave