Windows Hello is not registered

Richard624
Richard624
Community Member
in Windows

The 1Password asks for the master password every time I want to use it. Other products do not have this glitch. Are there changes in the registry that would allow me to use the master password once and thereafter use Windows Hello?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @Richard624! 👋

    Thank you for reaching out! As a start, can you make sure that you've setup Windows Hello for 1Password: Use Windows Hello to unlock 1Password on your Windows PC

    If you'd like to avoid having to enter your account password after closing 1Password, or restarting your Windows PC, then make sure that the "Use the Trusted Platform Module with Windows Hello" option is turned on.

    Let me know if you've done that and are still seeing the issue and I can help further. 🙂

    -Dave