Error: TouchID sensor not currently available

spinoza
spinoza
Community Member
in Desktop betas (Mac, Windows, and Linux)

Repeatedly getting “TouchID sensor not currently available” error on both Chrome extension and desktop app, so I can't unlock with fingerprint.

Relaunching the desktop app seems to fix the problem.

1Password Version: 81036007, on NIGHTLY channel
Extension Version: 22400203, on STABLE channel
OS Version: 15.0 Beta (24A5264n)
Browser: 127.0.6533.4 (Official Build) beta (arm64)

Comments

  • ag_tommy
    ag_tommy

    Thanks for the report spinoza

    I've seen a few other reports from users on the macOS beta. A few have submitted diagnostic reports, too. At this time I don't think there is need to have you submit a report. You can if you like. Please use

    support+forum@1password.com if you wish to send one to the team.

This discussion has been closed.