iOS 18 lost connection

weepod
weepod
Community Member
edited June 17 in iOS

Ios18 If you turn on (Advanced data protection) your 1Password will lose internet connection!
1Password for iOS 8.10.32

1Password Version: 8.10.32
Extension Version: Not Provided
OS Version: iPhone 14 Pro Max
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @weepod! 👋

    I'm sorry that you're running into connection issues with 1Password on iOS 18. Can you tell me a little more about the issue? When you say "Advanced data protection" are you referring to the Apple feature that enables end-to-end encryption for data stored in iCloud?

    If you restart your iPhone then do you still see the issue? Are you seeing a specific error message? If you are then can you tell me what that error message is?

    -Dave

  • weepod
    weepod
    Community Member

    hi Dave_1P,
    _*** When you say "Advanced data protection" are you referring to the Apple feature that enables end-to-end encryption for data stored in iCloud?**_ yes thats right

    _*** If you restart your iPhone then do you still see the issue? Are you seeing a specific error message? If you are then can you tell me what that error message is?**__ Ill try now and report back in 5 mins

  • weepod
    weepod
    Community Member

    @Dave_1P thats that seems to have fixed the issue, thanks for the prompt reply.

  • Dave_1P
    Dave_1P

    @weepod

    Thanks for the reply. I suspect that the connection issue occurring right after you enabled Advanced Data Protection is just a coincidence and that you were affected by an outage that 1Password had this morning: https://status.1password.com/incidents/1sr4xv874lyd

    Now that the outage is resolved, everything should be working properly again. Let me know if you see any other issues. 🙂

    -Dave