Several problems with 1password today

sward445
sward445
Community Member
in Mac

I am a new user and just switched to 1password. I am disappointed by its functioning. I added a card using the new web interface, when I went to add a tag, none were listed. I typed one in and I had 2 tags with the same name. I deleted the entire item, went back to the old interface, re added it. Again, no tags populated. I went to the desktop app and the item I added wasnt there, so I added it again in the desktop app, it is a Visa card, so I chose Visa as a type from the dropdown and it shows the Mastercard Logo. What is going on?

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Comments

  • ag_tommy
    ag_tommy

    @sward445

    Can you contact our technical team who can take a closer look at what happened? I'm especially inclined for that due to you mentioning the new interface. I'd like to have them investigate further.

    Please use support+forum@1password.com. Be sure to use the email address tied to the account in question.

    Include the following:

    Your user name here in the forum. sward445
    A link to this topic. https://1password.community/discussion/146264/several-problems-with-1password-today#latest

    This will help us connect the dots as they say.