Just received this email. Have I been hacked? What should I do? This isn't me.

brucelodge
brucelodge
Community Member
edited June 19 in Lounge

Received this email, that isn't me. What should I do?

New sign-in
Hi Bruce Lodge,

Your 1Password account was just used to sign in to Our Family from 1Password for Safari extension.

Safari extension

Florida, United States (2a09:bac3:6dcd:aa::11:175)
Wednesday, June 19, 2024 at 8:12am EDT

2a09:bac3:6dcd:aa::11:175

You can manage which devices have access to your account in My Profile.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @brucelodge! 👋

    I'm sorry that you received an unexpected sign-in email. I recommend sending an email to support+forum@1Password.com so that our security team can help you look into this further. Please include a link to this thread in your email.

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.

    -Dave

    ref: dev/core/core#10342

  • brucelodge
    brucelodge
    Community Member

    Dave - WDV-12627-254

  • Dave_1P
    Dave_1P

    @brucelodge

    Thank you for posting the Support ID. I've flagged this to my colleagues on the security team and one of them will reach out to you soon via email.

    Since we have a communications channel open via email, I'm closing this thread.

    -Dave

    ref: WDV-12627-254

This discussion has been closed.