how to sync imac vault with my iphone 15

ronmann
ronmann
Community Member
edited June 24 in iOS

the data on my iphone is not up to date. How do I sync the vault on my imac with my iphone 15. I have 1Password 8.10.34 IOS is 13.6.7. Chrome is my Browswer.

1Password Version: 8.10.34
Extension Version: Not Provided
OS Version: 13.6.7
Browser: Chrome

Comments

  • ag_tommy
    ag_tommy
    edited June 25

    @ronmann

    Which version of 1Password are you using on the phone? Is it using 1Password 8, too? If not, it may be a different sync configuration. What about the Mac? Is it also using 1Password 8?

  • ronmann
    ronmann
    Community Member

    HI, Yes I am using version 8 on my iphone. To make matters worse, the password that I use on my desktop imac does not work on my iphone. Now, I cannot login to 1password on my iphone. Any suggestions?

  • ronmann
    ronmann
    Community Member

    the online directions regarding how to sync are not very good. I have no idea how to do this.

  • ag_tommy
    ag_tommy

    @ronmann

    That would seemingly indicate a mismatched sync type. I'd recommend having you talk with my colleagues in email support where they can work with you on a 1:1 type basis. To sort things we'll need to get both devices using the same sync type. They'll be able to help you with that.

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.