Auto sign in after autofill - not working in many cases

dragon1

Hi,

the new auto sign in feature looks like having problems with many sites (GMail, Peplink,...) - I just disabled it because of issues.

Would be nice to not auto enable such new features and it's better to give the user the chance to decide on it's own!

I now disabled it in every browser and everything is working as it should.

Looks like the auto sign in is working too fast...

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

EvonG1P

Hello @dragon1, thank you for writing in. I sincerely apologize for any interruption in your workflow caused by this issue.

I cannot recreate the issue on Gmail; is the page in a different language? As for the other websites, can you please share the URL so I can take a look?

You mentioned:

Would be nice to not auto enable such new features and it's better to give the user the chance to decide on it's own!

I appreciate the feedback you shared and understand what you mean. I've passed it along to our product team.

I look forward to hearing back from you.

-Evon

ref: PB-40688388

cayleaf

We are having issues with this new feature on our own site. In our case, it's a django app and the hidden field with the CSRF token isn't being properly POST'd by the auto submit. (It maintains an older CSRF value). This doesn't fail 100% of the time, but pretty consistently. 75% +.

dragon1

@EvonG1P I'm using German as language. Tried it with English and it works without any issues.

The issue is, that when enabled and after inserting the mail it jumps back and asks, if I want to find a mail-address (account) within GMail... So something is wrong when using other languages.

EDIT.
Concerning peplink website it enters username, password and 2FA code - but after that it jumps back to the beginning to reenter credentials (kinda loops). > peplink website is set to English as language.

EvonG1P

Thanks for writing in @cayleaf. I'd like to request that you send me a collected page structure to support+forum@1Password.com from your website for further investigation. I can report the behaviour to our development team. Here's how to collect the page structure:

1. Navigate to the page exhibiting the behaviour.
2. Right-click the problematic field and select 1Password > Help > Collect Page Structure.
3. 1Password will save a .json file to your "Downloads" folder.

After that, attach the file to your email.

---

@dragon1,

Thank you for the additional details. I can reproduce the issue when the page is in German. I reported the behaviour to our development team.

Are you able to share the Peplink URL? I've done some testing on https://peplinkid.peplink.com/ but haven't been able to recreate the same behaviour.

I look forward to hearing back from you.

-Evon

ref: dev/core/core#30573

cayleaf

Done @EvonG1P. Please note, this was a hidden field so it wasn't part of your standard page collection and I had to tweak the page a bit to get it to collect.

EvonG1P

Thank you, @cayleaf. I appreciate the time you took to send that in. I've located the support ticket. I've replied to the support ticket you opened via email; let's continue the conversation there. 🙂

-Evon

dragon1

@EvonG1P Hi. Thanks for the feedback. http://incontrol2.peplink.com > with actual Safari for macOS (Sonoma)

ag_tommy

Thanks @dragon1

I've mentioned this to the team.

ref: dev/core/core#30851

fella5

I too have this issue where the auto login is too fast. If I don't use auto login and hit enter after auto fill, it's works well. Seems like a little delay can help.

steph.giles

Hey @fella5,

Can you let us know which site you are experiencing this on so we can take a look?

Thanks!

fella5

I use it to log into the GUI of network devices which is really the issue, not websites. Even if there is a timer we can set, that might help.

dragon1

Looks like you didn't test it enough... Even on Google website (in other languages despite English) it is having issues.

And to set this new feature es standard - I don't know if it is a good choice to have it as standard setting enabled (just look in the past with the issues concerning auto-fill - also for other PW managers).

ag_tommy

@dragon1

The issue I reported for you remains open on our side. My apologies. It looks like it did not make it into the latest release.

dragon1

thanks for the feedback.

ag_tommy

You're welcome.