Chrome Extension is Locking Independently of Desktop App

mitchr
mitchr
Community Member
edited June 28 in 1Password in the Browser

My Chrome Extensions are locking independently of the state of my desktop app.
The message I get in the locked Chrome Extension is:

You're asked to re-enter your password because
Chrome has an update available.

This happens even though Chrome is updated and it occurs independently in each instance of Chrome (e.g. I have to unlock it independently is each profile)

In settings, I have 'Connect with 1Password in the Browser" checked.

Is this a bug or a new feature?

Thanks.

1Password Version: 8.10.35
Extension Version: 2.25.1
OS Version: Win 11 Pro 10.0.22
Browser: Chrome

Comments

  • ag_tommy
    ag_tommy

    @mitchr

    Sounds like you've encountered a bug. I'd recommend talking with my colleagues in email support who can help gather logs and better determine just what it is you're experiencing. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

    You should receive a support ID by return email. Please share that support ID here so we can connect the dots.