How to make 1PW auto-fill the one-time password for Salesforce

ThomasK
ThomasK
Community Member
in 1Password in the Browser

I let 1PW manage one-time passwords for several MFA-enabled sites. And for most of them, 1PW not only takes care of generating the OTP, it will also autofill it into the appropriate browser field when logging in (or at very least it will offer it for auto-filling when I click in the OTP field in my browser). But not for my Salesforce account. For that, I have to manually: bring up 1PW; copy the OTP; and then paste it into the browser field.

Is there a way to have 1PW autofill OTPs with Salesforce the way it does with other MFA-enabled logins?

thanks.

P.S. A related question. This is probably more for Salesforce than 1PW, but it's possible that someone who has encountered and solved the above will also have encountered and solved this. So, the manual insertion of the Salesforce OTP I describe wouldn't be that annoying were it not for the fact that it has to be done at every login. That's because, unlike most MFA-enabled sites, the Salesforce login does not offer the usual option to have the MFA aspect be remembered for that browser. If anyone knows a way around that, so that the MFA aspect of the login process persists across login sessions, I'd appreciate hearing about that too.

1Password Version: 8.10.34
Extension Version: 2.25.1
OS Version: Sonoma 14.5
Browser: Chrome, Safari

Comments

  • david.m_1P
    david.m_1P
    edited July 2

    Hi @ThomasK, thanks for reaching out!

    I'm sorry that you're encountering trouble filling your Salesforce one-time password. In order to best assist you, can you grab the page structure for the page where you're unable to autofill the OTP and attach that file to an email message addressed to support+forum@1password.com with a link to this thread? Here's how you can grab the page structure:

    1. Navigate to the webpage you're trying to fill on.
    2. Right-click in the field you're encountering the problem in, then select 1Password- Password Manager > Help > Collect Page Structure.
    3. This should download a file ending with ".json". Please attach this file to the email.

    After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    I look forward to hearing from you!

    -David