Re-import shared folder from Laspass
I'm trying to start over with my import from Lastpass on the desktop.
I deleted everything in 1Password.
Started the import and got authenticated.
The import finishes but none of the shared items are present.
I looked for the "import lock file" but, I don't find any entry with 1password in the name in lastpass.
I don't see anything in the lastpass UI about metadata.
But I somehow suspect this the re-import of the shared folders is being blocked.
I started this a long time ago and gave up when I got stuck at this point.
I'd really like to finish
1Password Version: 8.10.35
Extension Version: Not Provided
OS Version: Windows 10
Browser: Desktop version
Comments
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Hi @barbarossa2024, thanks for reaching out!
I'm sorry that you're experiencing trouble when trying to import items from LastPass. Can you clarify if you have administrator privileges for the shared folders you're trying to import? Shared folders can only be imported by someone who has administrator privileges in the folder.
I look forward to hearing from you!
-David
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Yes, I am an adminstrator.
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My apologies for not noticing your reply sooner! In order to best assist you moving forward, can you send an email to
support+forum@1password.comwith a link to this thread. After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.I look forward to hearing from you!
-David
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Failed to completely follow directions.
Still waiting for response on
... support ticket ID is BCB-67581-632.0 -
It looks like the team sent you an email on July 25th and then a follow-up email on July 28th but we didn't receive a response. Can you check your spam/junk folder to see if your email might have ended up there? You can reply to that email to continue the conversation with the team.
-Dave
ref: BCB-67581-632
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