1Password Browser extension no longer works with ADP WFN

SirGlub
SirGlub
Community Member
edited July 2 in 1Password in the Browser

Sometime in the last few days, either 1password or ADP made a change where the browser extension (Mac: Chrome, Brave, Safari, Firefox) no longer pre-fills or even shows up in the browser in the login areas. Even the overall mac extension in the toolbar doesn't prefill. I have to manually copy the user name and then the password and enter it into the ADP login screens: The login is accessed via https://workforcenow.adp.com and resolves (at least for me) to: https://online.adp.com/signin/v1/?APPID=WFNPortal&productId=80e309c3-7085-bae1-e053-3505430b5495&returnURL=https://workforcenow.adp.com/&callingAppId=WFN


1Password Version: 8.10.34
Extension Version: 2.25.1
OS Version: MacOS 14.5
Browser: Chrome, Safari, Firefox

Comments

  • JonBLong2
    JonBLong2
    Community Member

    This is also happening on windows10 as well on multiple machines.

    1Pass Version: 1Password for Windows 8.10.35
    Extension Version: 2.25.1
    OS: Windows 10 22H2 Build 19045.4529
    Browser: Chrome

  • @SirGlub and @JonBLong2

    I appreciate you taking the time to report this. The ADP login page utilizes a structure referred to as a Shadow DOM, which presents additional challenges for autofill functionality. While the team had previously implemented some improvements that allowed 1Password to fill on Shadow DOM pages, it was temporarily pulled back in order to resolve some issues. I'm happy to inform you that the fix has recently been reintroduced and is currently being tested in the beta version of 1Password in the browser. If you're interested, you can learn how to install the beta in our article on how to:

    If you prefer to remain with the current stable Production version of 1Password in the browser, while I don't have a timeline to share as to when the fix will make its way there, I recommend keeping 1Password up to date so that you can receive any improvements as soon as they are available:

    Let me know if you have any questions moving forward, and I'd be glad to assist you further.