Feedback regarding Passkey interface experience with 1Password

mrmachine
mrmachine
Community Member
edited July 17 in 1Password in the Browser

I spent some time testing passkeys vs passwords for a google login (to a 3rd party site)... to link the 3rd party account and login it took 4 steps for password and 6 steps for passkey... both times I was signed out from Google and 1Password was locked

Password:

  • Click to login with Google
  • Click the existing (signed out) google account I want to login with
  • CMD-k to auto-fill the password (and an extra click if auto-submit not enabled)
  • Touch ID and done

Passkey:

  • Click to login with Google
  • Click the existing (signed out) google account i want to login with
  • Click a pointless "your device will ask you for your fingerprint, face or screen lock" continue prompt (which only exists to give me a chance to click "try another way" if I don't want to use passkey)
  • Click another pointless prompt telling me I have to unlock 1Password (instead of just popping up a touch ID prompt to prompt to actually do it)
  • Touch ID (but still not done)
  • Click another prompt to "sign in with passkey" (now that I've confirmed I want to login with passkey, confirmed I want to unlock 1Password, and actually unlocked 1Password)

If I disable 1Password in Chrome and try passkeys again after configuring Chrome to use iCloud Keychain to sync passkeys and configuring macOS to autofill passkeys from iCloud Keychain, it is then also 4 steps in total...

The first 3 steps are identical to above, but the 3x 1Password steps are replaced with a single macOS Touch ID prompt...

I am now considering using passkeys without 1Password for the better experience... Except for the fact that passwords are still required for most sites and are still also supported or needed for sites even when using passkeys, and I'd have half my credentials (login/password) in 1Password and the passkey in iCloud Keychain... Plus 1Password stores app licenses, credit cards, etc...

Maybe the forthcoming "Passwords" app for iOS/macOS will fix that...

Or maybe 1Password can just remove the 2 redundant steps they are forcing on us before and after the Touch ID prompt? That would bring the experience on par with iCloud Keychain...

You could even do one better by just going straight to the Touch ID prompt (auto submit the "your device will ask you for your fingerprint..." prompt, and only suggest "try another way" if passkey authentication fails...

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