App vs website on Android

Stanleyplane
Stanleyplane
Community Member
in Android

On Android 13 on Samsung S20, 1PW app fills in logins for airline and opens website on Firefox. I cannot log into the corresponding android app without copying and pasting login information (i.e. no autofill). I've confirmed autofill settings. Am I doing something wrong?

1Password Version: Android 8.10.34
Extension Version: Not Provided
OS Version: Android 13
Browser: Not Provided

Comments

  • EvonG1P
    EvonG1P

    Hello @Stanleyplane. Thank you for writing in, and welcome to the 1Password community forums!

    I'm sorry about the trouble you're running into with 1Password's Autofill on Android. May I ask which app you're experiencing this issue on?

    -Evon

  • Stanleyplane
    Stanleyplane
    Community Member

    Evon, its the United airlines app. When using other apps, sometimes I see the 1PW icon which does allow autofill appearing just above the keyboard, and others not.

  • EvonG1P
    EvonG1P

    @Stanleyplane,

    I've tested the United Airlines app on my Android device and have been able to recreate the same behaviour. I've passed these findings over to our development team.

    In the meantime, to fill in the United Airlines app, you can try the drag-and-drop method. Here's how:

    I hope this helps. Let me know if you have any questions.

    -Evon

    ref: dev/core/core#16229

  • Stanleyplane
    Stanleyplane
    Community Member

    Thanks, Evon. I will try.

  • EvonG1P
    EvonG1P

    @Stanleyplane,

    You're welcome. Let me know if there's anything else I can help you with.

    -Evon