Autofill service breaks hovers in browsers

Rauttis
Rauttis
Community Member
edited July 10 in Android

On Samsung devices there's two common ways to use mouse style inputs that support mouse hovers, the S pen and Dex mode. By hovers I mean eg. hovering your cursor over a link and it getting underlined, and other actions triggered by the CSS :hover selector.

When the 1Password autofill service is enabled, none of the hovers work in Chrome and Samsung Internet, which makes mouse use in Dex really annoying. As soon as autofill is turned off, hovers start working again.

This seems to be something unique to the 1Password autofill, if Google's autofill service is enabled the same issue does not occur.


1Password Version: 8.10.34
Extension Version: Not Provided
OS Version: Android 14
Browser: Chrome, Samsung Internet

Comments

  • Hello, @Rauttis. Thank you for writing in. I am sorry about the issue you are running into with 1Password.

    So that the team can take a closer look at the issue you are experiencing, I request that you send us some information to support+forum@1Password.com.

    With your email, please include the following:

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    I look forward to hearing from you.

    -Evon

  • Rauttis
    Rauttis
    Community Member

    Thanks for the reply, I sent a screen recording via email now. Gmail doesn't support attachments of over 25 MB so it was converted to a Drive link, hopefully there are no issues with that.

    The support id is XYI-68751-555.

  • Thank you, @Rauttis. I appreciate the time you took to send that in!

    I've located your support ticket, and we will contact you as soon as possible about this issue. Let's continue the conversation there; I'm closing this thread to prevent duplication of effort. 🙂

    -Evon

    ref: XYI-68751-555

This discussion has been closed.