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Forum Discussion
hcvera
8 months agoNew Contributor
Safari extension logging out and won't log back in
I switched to Safari from Chrome. I have constant issues with logging in to safari extension. Never had any issues on chrome profiles. Appears to log me out. When I click on the extension it gives me a reload 1pw option but does not work. need to close out of safari and get back in. I use several profiles. Suggestions to fix this issue?
1Password Version: 1Password for Mac 8.10.34 (81034040)
Extension Version: 1Password browser extension version 2.25.1
OS Version: 14.5 (23F79)
Browser: Safari
- 1P_David
1Password Team
Hi hcvera, thanks for reaching out!
I'm sorry that you're experiencing trouble with 1Password for Safari. In order to best assist you, can you reproduce the behaviour you've described, and send us some diagnostics, so that we can take a closer look:
- How to send a 1Password diagnostics report - 1Password for Mac (desktop app)
- Save a console log for 1Password in your Safari browser
Please attach the files to an email message addressed to
support+forum@1password.com
with a link to this thread. After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.I look forward to hearing from you!
-David
- hcveraNew Contributor
Re: [#SVF-87355-842] Files