Upgrade from 7 to 8 has not migrated some items correctly

stevef4000
stevef4000
Community Member
in Mac

I've migrated from 7 - 8 but quite a lot of entries/items have not migrated correctly. Here's a screenshot example

and here's what was migrated (as seen on a different device that still has access to the old vault)

As you can see, the migrated version is not particularly useful. As I say, this has not happened to every item from the original vault, but enough to be annoying. What's happened, can I fix this in some way, without having to manually go through and find each entry/item that looks completely useless & then go to my other device and copy the original good version to a new vault?

1Password Version: 8.10.34 (81034040)
Extension Version: Not Provided
OS Version: 14.5
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. The team can help look into your experience. We do not have access to logs here in the community and by emailing my colleagues you can provide those if they are requested.

    Include the following:

    Your user name here in the forum. stevef4000
    A link to this topic. https://1password.community/discussion/146562/upgrade-from-7-to-8-has-not-migrated-some-items-correctly#latest

    This will help us connect the dots as they say.