Can not process without PIN

bowen
bowen
Community Member
in iOS

Hi there,

I set up my Yubico key on Mac, without PIN. However, when I use my iPhone, I was asked to enter the PIN to unlock security key. Where can I find the PIN? I never set it. Thank you.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 17.5.1
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy

    @bowen

    I can't be certain but are you being prompted for the pin code of the device itself? If you're not prompted in one place for a pin chances are it's the iOS pin code.

    If you'd like feel free to email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.