Autofill username and password does not work on specific database site

peerolaf12
peerolaf12
Community Member
edited July 11 in 1Password in the Browser

Hi,
when attempting log-In to our database (by Orange Logic) I do experience the following problem: The extension recognises the page, the login info gets pasted in and immediately vanishes before I can click "Sign In". Also the " auto-sign-in" does not function. This exists in Safari, Firefox or Chrome. Once I disable 1password but use the browser based password storage and fill-in feature, it does work. Can you have look at the site and let me know if this is site specific, and if there is anything I can do, besides switching to a browser-native password auto-fill? The site is: https://pro.magnumphotos.com

1Password Version: 8.10.36
Extension Version: 2.25.1
OS Version: macOS 13.6.7
Browser: Firefox, Chrome, Safari

Comments

  • ag_tommy
    ag_tommy
    edited July 11

    @peerolaf12

    I see the that the username is filled and the password is filled and then it's blanked out. Dragging and dropping from the login in 1Password in the browser does fill the password field and it is not blanked. Give that a try and see if it helps. I can file a bug report to see if there is anything the team can do to prevent this.

    Thanks for the report.

    ref: dev/core/core#31171

  • peerolaf12
    peerolaf12
    Community Member
    edited July 11

    Hello again, @ag_tommy: Ok -- great - that drag and drop works. Thanks for pointing that out. At least I can now disable the password manager in my browser again, since both of them (1password/browser) working parallel creates conflicts. (Especially with my banking site.) I would appreciate filing a report and the team could look into this to function like the other pages - but for now this work around helps!

  • ag_tommy
    ag_tommy

    You're welcome. I just filed that bug report on your behalf. :) Hopefully, we'll be able to help.