Memorable password ui bug

hawkeye1889
hawkeye1889
Community Member

When creating a memorable password and attempting to change the number of words the create password window changes size and it becomes impossible to accurately increase or decrease the number of words used. I’m using the latest stable version of 1Password


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Comments

  • @hawkeye1889

    I'm not seeing this behavior in the latest internal test build. Thanks for reporting it.

    I was able to drag the slider and the window remained the same size (iPhone). What type of device did you experience the trouble with?

  • hawkeye1889
    hawkeye1889
    Community Member

    @ag_tommy ipad and iPhone

  • @hawkeye1889

    Hmm, no luck for me. Would it be possible to send in a video using faux data to the technical team? I searched our known issues and did not find a match in open or closed issues. Maybe the video will be the clue I need to locate or file a new report.

    Please email us using support+forum@1password.com. * Be sure to use the email address tied to the account in question.

    Include the following:

    Your user name here in the forum. hawkeye1889
    A link to this topic. https://1password.community/discussion/comment/714220#Comment_714220

    This will help us connect the dots as they say.

    --

    Additional thoughts for the submission:

    1. Is this while using an external keyboard?
    2. Maybe it's a device size issue. What type of iPad/iPhone are you using? I am using a larger iPad (non mini) and a 15 Pro.
    3. Is this in landscape or portrait mode?
  • hawkeye1889
    hawkeye1889
    Community Member

    @ag_tommy I will send a video shortly, no external keyboard used iPad Air and landscape mode I will try portrait before recording the video my iPhone is an se

  • hawkeye1889
    hawkeye1889
    Community Member

    @ag_tommy good news, the bug is specifically in landscape mode and only happens when adjusting the slider for the number of words, I sent the video but it might be too large at 22 mb

  • ag_tommy
    edited July 13

    @hawkeye1889

    22MB should just make the limit. Our system however reports it as much larger around 31MB. I'll reach out via email here in just a second with additional instructions.

    ref: WYM-31245-773