Passkeys issues on iPad

System
System
in iOS
This discussion was created from comments split from: Turn off passkey prompt.

Comments

  • CAROLE34203
    CAROLE34203
    Community Member

    Great advice for a PC. Not so much on an iPad. I don’t have an ipad with fingerprint or face way to open. I don’t see how to turn off passkey or get the password

  • Dave_1P
    Dave_1P

    Hello @CAROLE34203! 👋

    I'm sorry that you're running into an issue with passkeys on your iPad. Since 1Password uses a different system for passkeys on the iPad from the desktop, I've split your post into a new thread.

    Can you tell me a little more about the issue that you're running into? Are you running into trouble when signing in using either a passkey or security key? Do you have an error message that you can share?

    I look forward to hearing from you.

    -Dave