unable to find "create a new password" on the mobile app for ios

TMGahagan

It appears that the only way to create a new password for an existing saved item is to first “edit”, then delete the saved password. Once deleted then the option of “create a new password” is presented. I wish this was easier.

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1Password Version: 8.10.36
Extension Version: Not Provided
OS Version: IOS
Browser: Not Provided

Dave_1P

Hello @TMGahagan! 👋

Thanks for reaching out! You shouldn't need to delete the current password, you can bring up the password generator by following these steps:

1. Open and unlock the 1Password app.
2. Find the item, tap it to see its details, and tap Edit.
3. Tap the current password and tap Create a New Password from above your keyboard.

Then follow the prompts to generate a new password. You can read more here: Use the password generator to change and strengthen your passwords

Are you not seeing the "Create a New Password" option when you tap on the password field?

-Dave

TMGahagan

Sorry Dave,

When I'm using the IOS app for my iPhone, I’m not seeing any option to create a new password when I tap the password field.

When I tap the password field it says “copied”

When I press and hold the password field I get the options, Сору, Reveal, Show in Large Type and Pin to Home.

When I touch the three dots to the right of the password, I get the same selection.

Let me know if you have additional thoughts.

Thanks,
Theresa

Dave_1P

@TMGahagan

Thanks for the reply. It sounds like you didn't edit the item first, can you try doing that and then tapping on the current password? Do you see "Create a New Password" above your keyboard now?

-Dave

TMGahagan

Whoah. That’s exactly what I needed to do. Thank you for your follow up and solution.

Best,
Theresa

ag_tommy

On behalf of Dave, you're welcome.