No autofill for Here.com
When I go to https://account.here.com/sign-in, 1Password does not autofill either the email address or password fields. The email field has an id of sign-in-email while the password filed has an id of sign-in-password.
Is there I way that I can get this to work or does this require and an update to the app?
Thanks.
1Password Version: 2.25.1
Extension Version: Not Provided
OS Version: Windows 11 Pro 23H2 Build 22631.3880
Browser: Firefox 128.0
Comments
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Hello, @RamonaSteve. Thank you for writing in. I'm sorry about the issue you're running into with 1Password in the browser.
I've tested the website and have been able to recreate the same behaviour. While inspecting the website, this page uses HTML elements called shadow DOM; these elements allow one to keep the structure, style, and behaviour of sections on a webpage sort of 'hidden' from other areas on the page. Our development team is investigating the issue with shadow DOM elements, and we hope to release a fix in a future update.
In the meantime, I recommend dragging and dropping your credentials from the 1Password extension pop-over into the fields. I realize this is not ideal, and I apologize for the inconvenience.
I hope that helps! Let me know if you have any questions.
-Evon
ref: dev/core/core#2900
ref: dev/core/core#313260 -
Thank you for the update, @EvonG1P. Also, thanks for the "drag and drop" tip. I have been using copy/paste and dragging is a better user experience.
I love the quick responses from you guys whenever I have a question or issue. Not only is 1Password a great product, your support is also awesome. Please pass my thanks on the the team at 1Password.
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You're very welcome, and I appreciate the kind words! I'm glad that was helpful. 🙂
Let me know if there's anything else I can assist you with.
-Evon
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