Deleted attachments not removed

jkudish
jkudish
Community Member
in iOS

I had some screenshots attached to a couple of my password entries. On the OS X version of the app, I deleted the screenshots from those entries. On the iPad version of 1Password the screenshots are still there.

Sync works fine otherwise.

Anything else I can try?

Comments

  • khad
    khad
    1Password Alumni

    I sincerely apologize for the inconvenience. There is a known issue with this in the current version. It will be resolved in an update, but I don't have a time frame for it right now.

    If we can be of further assistance in the meantime, please let us know. We are always here to help!

  • jkudish
    jkudish
    Community Member

    Thanks for the update!

  • khad
    khad
    1Password Alumni

    Cheers!

  • Keson
    Keson
    Community Member

    Hi guys, how is the issue standing?
    I was syncing about 20 new attachements from my 1Password 4 beta on Mac to iPhone and iPad and all the new attached images are thre, but the old (removed from 1P on Mac) are unfortunately also still there.
    Is this the same issue jkudish raised?
    I have latest 1P beta for Mac and 1P beta for iOS.

  • Megan
    Megan
    1Password Alumni

    Hi @Keson,

    Thanks for checking in on us! Sounds like you are experiencing the same thing as above. Unfortunately, our tech gurus are still working on getting this bug properly squashed. I do apologize, I know this is a bit of an annoying one, and we really appreciate your patience here :)

This discussion has been closed.