Can't re-authorize my iPhone

HalJayGreene
HalJayGreene
Community Member
edited July 19 in iOS

After a security key change, my 1Pass on the iPhone demands I reauthorize the phone. It seems to have the new security key pre-loaded somehow. Regardless, when I enter all the info correctly I get an error. Then I'm taken to a page where I am asked to re-enter ALL the account info (login URL, recovery key, my email, account password.) Still no luck. I know the recovery key is correct because 1Pass on the web lets me sign in with it. What's up?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy

    I see you emailed us. One of the team will reply to you via email as soon as possible. I'm going to close this to prevent duplication of efforts.

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