Can you elaborate? I'm going to need a few more details to make a better determination on where to start. Which app are you trying to download? Have you tried an alternate connection type such as another Wi-Fi?
I'm sorry that you're running into more issues. When you get those resolved and still have questions about 1Password then please let us know and we can help further.
You can also reach our support team directly by sending an email to support@1Password.com
