How do I change to family subscription if I subscribed from google play?
I have the individual subscription on google play, how do I change to family subscription when my current subscription ends in the month?
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You'll want to cancel the Google subscription and move to direct billing to facilitate the move to a family offering. Once you cancel the membership renewal with Google let us know. There are changes we'll need to make on our side. If you prefer we can help you make the move today. Credits can be applied as necessary to balance out the two.
Manage your 1Password subscription on 1Password.com
If you started your subscription using an in-app purchase on your Android device, you’ll manage your subscription with Google instead.
https://support.1password.com/android-subscription/
- To protect your privacy and security, we're unable to assist with account-specific questions like billing here on the 1Password Support Community. Please send an email from the email address you've used to create your 1Password account to
support+forum@1password.com.
0 - To protect your privacy and security, we're unable to assist with account-specific questions like billing here on the 1Password Support Community. Please send an email from the email address you've used to create your 1Password account to
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Okay so I cancel and let you know, you move me and when I resubscribe on the app from google it'll be the family subscription instead? Did I understand correctly?
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Since it's cheaper on google play where I live that's why I prefer subscribing from there
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You'll need to talk with the email support team to determine what is and is not possible.
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