ICICI Bank password not filling correctly

Rammuraly
Rammuraly
Community Member
edited July 25 in 1Password in the Browser

When we visit https://infinity.icicibank.com/corp/AuthenticationController?FORMSGROUP_ID__=AuthenticationFG&START_TRAN_FLAG=Y&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=ICI&ITM=nli_personalb_personal_login_btn&_gl=1*30xkeg*_ga*MTgzMDcxOTY5Ni4xNjIwMDM5NDU0*_ga_SKB78GHTFV*MTYyODIzNDM4NC43Ny4xLjE2MjgyMzQ1MDQuMjc.&_ga=2.92094746.1084279428.1697432242-1973315115.1690798212&_gac=1.213008672.1697523963.EAIaIQobChMI-7jpvrn8gQMVt6lmAh1nywMHEAAYASAAEgKBxfD_BwE?ITM=nli_personalb_personal_login_btn

and try to use 1password it won't fill password correctly leading to account lockout. this is a recent behaviour, i have tested both on Safari and Chrome

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • EvonG1P
    EvonG1P

    Hello, @Rammuraly. Thank you for writing in. I'm sorry about the issue you're running into with 1Password.

    I've tested the website and have been able to recreate the same behaviour. I created an issue for our development team to investigate further and added you as an affected user.

    In the meantime, I recommend turning off Autosubmit for this website and pasting the password into the field:

    1. Navigate to the website.
    2. Click the 1Password icon in the browser's toolbar.
    3. Click the three dots ( ⋮ ) on the ICICI Bank Login item and select Don't sign in automatically.

    After that, you can paste the password into the field or use the drag-and-drop feature.

    I hope that helps!

    -Evon

    ref: dev/core/core#31540