Saved Passkeys doesn't work in Firefox

xkww3n
xkww3n
Community Member
in 1Password in the Browser

When I’m trying to sign in using Passkey in Firefox, the native passkey dialog of Windows will pop up, and there’s no way to choose passkey saved in 1Password.

1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: Windows 11 24H2 (Canary Channel 26257)
Browser: Firefox 128.0.3

Comments

  • Dave_1P
    Dave_1P

    Hello @xkww3n! 👋

    I'm sorry that signing in with a passkey isn't working in Firefox. Can you confirm that the passkey setting is turned on in 1Password:

    1. Open your browser.
    2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
    3. Click Autofill & save.
    4. Make sure that "Offer to save and sign in with passkeys" is turned on.

    If that doesn't work, or the setting was already on, then can you tell me if the issue occurs with any website that you try to use a passkey with? Can you save and then sign in using a passkey on this test site:

    I look forward to hearing from you.

    -Dave

  • xkww3n
    xkww3n
    Community Member

    @Dave_1P Thank you, after turned it on, 1Password's passkey dialog showed up normally.

  • Dave_1P
    Dave_1P

    I'm happy that the issue is resolved and you can sign in using a passkey again. 🙂

    -Dave