Apple Watch unlock not working
Comments
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I'm glad I found this thread - it explains why unlocking 1Password using Apple Watch no longer works (it persists in asking for the 1Password password). I, too, am using 1Password 8.10.36. Hopefully, it will be resolved soon in a version update. In the meantime, I guess I'll just have to do without this feature -- which I had grown really fond of!
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I'm sorry that Apple Watch unlock isn't working for you either, our developers are actively working on a fix. If you send in a diagnostics report, the team might be able to provide you with a workaround for your specific situation:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/comment/715261/#Comment_715261
- Your forum username:
BluesBrother1980 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
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1Password Diagnostics Report sent. Support ticket ID is EWU-85941-514
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Per 1Password's suggestion, I downgraded back to version 8.10.34, and can confirm that this resolves the issue. Many thanks.
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I'm happy that the team was able to provide you with a workaround. Hopefully the issue is permanently fixed soon. Since we have a communication channel open via email, I'll close this thread.
-Dave
ref: EWU-85941-514
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